Standard Shipping
UPS ground shipping delivery dates can’t be guaranteed, only estimated. Depending on the day of the week you place your order, you can usually expect the following:
We will schedule your shipment one week prior to the date you select as a desired delivery date, so adjust your delivery date if you would like it shipped earlier or later. If you need delivery guaranteed by a certain date, we recommend using one of our expedited shipping options instead.
As always, we stand behind the quality and freshness of our products. The Mrs. Fields® guarantee is simple: Everything arrives fresh and delicious, or we’ll replace it.
2nd Day Air (GUPS2A)
Place your order by Noon MST and your package will be delivered on the 2nd business day by 5:00 p.m to most businesses and to most residences by 7:00 p.m. for an extra $6.95/item in addition to standard shipping charges above.
Priority Air (UPSNS)
Place your order by Noon MST and your package will be delivered the following business day to most business locations by 5:00 p.m. and by 7:00 p.m. to most residences for an extra $12.95/item in addition to the standard shipping charges. P.O. boxes are an extra $20.00/item in addition to standard shipping charges.
Priority Air (UPS1P)
Place your item by Noon MST and your package will be delivered by Noon to most areas the next business day for an extra $14.95 per item in addition to the standard shipping charges above. Not available to all locations or to P.O. Box addresses.
Saturday Air (UPS1PS)
Place your order by Noon MST, Friday and your package can be delivered by 5:30 p.m. Saturday for an extra $19.95/item in addition to standard shipping charges. Not available to all locations or to P.O. Box addresses.
Redirected Packages
A $10.00 charge will be applied to your credit card to redirect packages when incorrect or incomplete addresses are given. We cannot extend our guarantee when incorrect addresses are given.
Bulk shipping rates available on select items.
Please call 1-800-COOKIES® for details.
P.O. Box Addresses
Please call 1-800-COOKIES®
APO/FPO Addresses
Please call 1-800-COOKIES®
Alaska & Hawaii
Add $14.95/gift in addition to standard shipping. May take 1-2 days longer.
State Sales Tax
State Sales Tax will be collected for shipments to Utah.
Hospital/College Notice
When delivering to colleges, hospitals or hotels, we guarantee delivery to the mailroom or receiving department of the college, hotel or hospital. It is then up to this department to deliver the package to the correct recipient. This may cause delays as the mailroom or receiving department does not guarantee delivery within a given period of time.
Substitution Policy
To Make Sure Your Gift Arrives On Time, We May Find It Necessary To Substitute An Item Of Equal Or Greater Value.